At Asfa Cosmetics (PVT) LTD. Pakistan, we strive to deliver your orders safely and on time. Please read our shipping policy below for details on delivery times, charges, and conditions.

1. Shipping Time & Processing

• Orders are processed within 1-2 business days after payment confirmation.
• Delivery time depends on your location:
  • Within Pakistan: 3-5 business days
  • International Orders: 7-14 business days (subject to customs clearance)
• Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Charges

• Shipping charges vary based on your location and order weight. The exact fee will be displayed at checkout.
• Free shipping may be available on orders above a certain amount (as per promotions).

3. Order Tracking

• Once your order is shipped, you will receive a tracking number via SMS or email to monitor your delivery status.

4. Delays & Issues

• We are not responsible for delays caused by natural disasters, courier issues, or customs clearance.
• If your order is delayed beyond the estimated time, please contact us for assistance.

5. Wrong Address or Failed Delivery

• Please ensure your shipping address is correct. We are not responsible for orders delivered to incorrect addresses provided by customers.
• If delivery fails due to an incorrect address or the recipient being unavailable, re-shipping charges may apply.

6. Damaged or Lost Packages

• If your package arrives damaged or is lost in transit, please contact us immediately with proof (photos if applicable), and we will assist in resolving the issue.

7. Contact Us

For any shipping-related inquiries, feel free to contact us at:

📞 Phone: 03339170577
📧 Email: mmueezsharif@gmail.ocm

We appreciate your trust in Asfa Cosmetics (PVT) LTD. Pakistan and will do our best to ensure a smooth delivery experience.